Privacy Policy

The sections that follow describe St. John Associates' Privacy Policy. We've developed this policy to explain how we collect, store and use information you provide to us.

In a nutshell, St. John Associates pledges the following:

• We won't sell, rent or disclose your information to anyone.
• We will only use your information to conduct business with you or respond to your inquiries.
• We will not contact you more than once electronically or twice by mail for marketing purposes, including responses to inquiries or RFQ's. (St. John Associates hates spam!)
• We will gladly delete your contact information from our lists if you like: send us a note by mail or email and we'll take care of it.
• We'll be careful with your data and we'll take all reasonable precautions to safeguard your personal information, both physically and electronically.

The text below outlines our comprehensive privacy policy.

What This Privacy Policy Covers

• This policy covers how St. John Associates treats personal information that St. John Associates collects and receives, including information related to your past use of St. John Associates products and services. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available.

• This policy does not apply to the practices of companies that St. John Associates does not own or control, or to people that St. John Associates does not employ or manage.

Information Collection and Use

General

• St. John Associates collects personal information when you place an inquiry with St. John Associates or when you purchase St. John Associates products or services. St. John Associates may combine information about you that we have with information we obtain from the Internet, business partners or other companies.

• When you contact us we ask for information such as your name, organization, email address, mailing address, phone number and interests. Once you provide this information to St. John Associates you are not anonymous to us and this privacy policy applies to you.

• St. John Associates collects information about your relationship with us including when you contacted us, what information you requested and what (if any) products/services you purchased from us.

• St. John Associates automatically receives and records information in our web server logs from your browser, including your IP address, St. John Associates cookie information (if used) and pages you request/view.

• St. John Associates uses information for the following general purposes: to customize the advertising and content you see on our site, fulfill your requests for products and services, improve our services, contact you and conduct research.

UCE/Spam

• St. John Associates also respects your right to not receive UCE (Unsolicited Commercial Email, or "spam"), junk faxes and junk mail. We will fulfill your requests for information only once electronically, and we will follow up only twice with hard copy (i.e., mailings) thereafter. If you choose to provide electronic contact information such as an email address or fax number, rest assured that we will not use this contact information more than once per inquiry and, as stated above, we will never disclose this information to third parties.

Children

• St. John Associates does not market products or services to children under the age of 13.

• St. John Associates does not store personally identifiable information about children under the age of 13.

• St. John Associates will not communicate with, market to or conduct business with children under the age of 13 without verifiable parental consent.

Information Sharing and Disclosure

• St. John Associates does not rent, sell, or share personal information about you with other people or nonaffiliated companies except to provide products or services you've requested, when we have your permission, or under the following circumstances:

• We provide the information to trusted partners who work on behalf of or with St. John Associates under confidentiality agreements. These companies may use your personal information to help St. John Associates fulfill your requests for information, products or services but may not use this information for marketing purposes. Additionally, these companies do not have any independent right to share this information.

• We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.

• We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of St. John Associates's terms of use, or as otherwise required by law.

• We transfer information about you if St. John Associates is acquired by or merged with another company. In this event, St. John Associates will notify you before information about you is transferred and/or becomes subject to a different privacy policy.

• St. John Associates may display targeted advertisements based on personal information. Advertisers (including ad serving companies) may assume that people who interact with, view, or click on targeted ads meet the targeting criteria - for example, analytical chemists from a particular geographic area.

• St. John Associates does not provide any personal information to the advertiser when you interact with or view a targeted ad. However, by interacting with or viewing an ad you are consenting to the possibility that the advertiser will make the assumption that you meet the targeting criteria used to display the ad.

• St. John Associates advertisers may include companies in any industry related to instruments sales, including but not limited to lab supply vendors, publishers, and contract service providers. Additionally, our advertisers may include non-industry-related companies offering products and services of general interest.

Cookies

• St. John Associates may set and access St. John Associates cookies on your computer. Cookies we may use include "session cookies" (which disappear once you close your browser) or "persistent cookies" (which remain in you browser's cache between visits).

• St. John Associates does not allow its advertisers to place or access cookies on your computer.

Your Ability to Edit/Delete Your Contact Information

• You can edit, update or delete your information in St. John Associates’ databases at any time by sending an email to from our contact page or by writing our headquarters in Beltsville, Maryland. Please note that change requests may take up to 10 business days to take effect.

Confidentiality and Security

• We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.

• We have physical, electronic, and procedural safeguards to protect personal information about you.

Changes to this Privacy Policy

• St. John Associates may update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your St. John Associates database records and/or by placing a prominent notice on our site.

Questions and Suggestions

• If you have questions or suggestions, please use our contact form or contact us at: